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Privacy Policy

At the Nanyang Institute of Applied AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enrol in our programmes, or interact with us in any way.
 

By using our website or submitting your personal data to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Personal Identification Information
  • Full name, date of birth, gender, nationality, and identification number (e.g., NRIC/Passport)
     
1.2 Contact Information
  • Email address, mailing address, and phone number
     
1.3 Academic and Professional Background
  • Educational transcripts, certificates, employment history, and professional qualifications
     
1.4 Payment Information
  • Billing details and payment records (we do not store credit/debit card details on our servers)
     
1.5 Technical Information
  • IP address, browser type, device identifiers, and site usage data collected via cookies
     
1.6 Other Information
  • Any information you voluntarily provide through application forms, surveys, or communications with us.
     
2. How We Use Your Information

We use your personal data for the following purposes:
 
  • To process and review your course applications
  • To manage your enrolment, attendance, and academic records
  • To communicate administrative updates and academic information
  • To issue invoices, receipts, and manage payment transactions
  • To improve our courses, services, and user experience
  • To comply with applicable laws, regulations, and accreditation requirements
     
3. Disclosure of Information

We may share your information in the following circumstances:
 
  • With our academic and administrative staff for operational purposes
  • With accreditation bodies, government authorities, or law enforcement when required by law
  • With third-party service providers (e.g., payment processors, IT systems) that support our operations
  • With partner institutions or industry collaborators, only when relevant to your enrolled programme
     
We ensure that all third parties comply with strict data protection and confidentiality standards.

4. Data Protection and Security

We implement appropriate administrative, physical, and technical safeguards to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Access to your information is restricted to authorised personnel only.

5. Data Retention

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. After this period, data will be securely deleted or anonymised.

6. Your Rights

Under the Personal Data Protection Act (PDPA), you have the right to:
  • Access and correct your personal data held by us
  • Withdraw consent to the use of your personal data (subject to legal or contractual restrictions)
     
7. Cookies

Our website uses cookies to enhance user experience and collect analytics data.
You may choose to disable cookies in your browser settings, but this may affect certain site functions.

8. Third-Party Links

Our website may contain links to external sites. NIAI is not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
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